Management software Arc Agent

monitoringdecision-makingagricultural

Overview
Trimble Arc Agent is an enterprise operational AI agent that executes real transportation and logistics tasks within existing workflows. It automates repetitive, high-volume operations—such as order entry, transport assignment, shipment monitoring, contract intake and routine customer responses—so teams can focus on exceptions, decisions and customer value.

Key capabilities

• Performs operational work, not only recommendations or content generation.
• Integrates natively into workflows to automate end-to-end processes while enforcing business rules and access permissions.
• Includes a catalog of ready-to-use skills for common logistics processes and supports guided, code-free creation of custom skills.
• Connects to business systems (transportation platforms, TMS, CRM, finance and productivity tools) to act on verifiable, real-time data.
• Logs every action with an audit trail; escalates exceptions to human operators and provides explainable decision descriptions.

How it works (agent lifecycle)

• Ask: Request the agent to complete a task — examples: check market rates, monitor shipments, draft documents, pull reports, or update records across systems.
• Act: The agent executes the task within predefined business rules, rates, permissions and governance; all actions are recorded.
• Escalate: Tasks outside the agent's scope are routed to human operators for review and approval.

Ready-to-use skills & examples

• Order Entry — process freight orders end-to-end, validate data, submit orders and escalate exceptions.
• Contract Intake — extract, validate and process rate contracts automatically to reduce manual entry and errors.
• Customer Support — answer routine operational queries using approved knowledge and escalate complex issues.
• Personal Assistant — consolidate tasks, emails and updates into a prioritized daily workflow.

Trust, governance and data protection
Designed for enterprise logistics, Trimble Arc Agent operates under governance and transparency principles: enforces policies and permissions, uses role-based access controls, records full audit trails, tests skills before deployment, and enables monitoring and explainability. Data access follows existing enterprise security settings and agent actions remain within defined boundaries.

Availability and scope
Trimble Arc Agent is available with a catalog of skills tailored to specific Trimble products and to the permissions assigned to an organization. Available skills depend on the Trimble solutions deployed and user permissions.

Caractéristiques / spécifications techniques

• Marque: Trimble
• Commercial name: Trimble Arc Agent
• Primary function: Agentic AI that completes operational logistics tasks (planning, execution, order entry, customer support, contract intake, etc.)
• Skill model: Catalog of ready-to-use skills plus guided, no-code custom skill creation
• Integration: Connects to transportation platforms, TMS products, CRM, finance and productivity tools to use real-time, verifiable data
• Governance: Role-based permissions, business-rule enforcement, escalation paths and pre-deployment skill testing
• Audit & traceability: Complete action logging and explainability for decisions
• Data protection: Operates within defined boundaries and existing enterprise security settings
• No-code customization: Guided skill-building for custom workflows without coding
• Dependency note: Available skills vary based on deployed Trimble products and assigned permissions